What is the Manager User Role?

A Manager User is someone from your organization that can log in to your Provider Network Portal. They will be able to see details of all cases that have been shared with them by linked agencies, including Requests, Match Sheets, and Documents. A Manager will also be able to invite other Users, assign cases to other Manager or Staff Users, and update Provider Details, including website, phone number, address, etc…

For more information on what a Manager User sees in the portal, watch this video.

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